SMS Terms and Conditions
PROGRAM OPERATOR & LEGAL ENTITY
The Diesel Dudes SMS Program and thedieseldudes.com are owned and operated by Kaizen Blueprint LLC, a Delaware limited liability company doing business as The Diesel Dudes.
Registered business address:
Kaizen Blueprint LLC dba The Diesel Dudes
8 The Green, Suite A
Dover, DE 19901
United States
SMS sending number: +1 (302) 305-4404
Customer support: support@thedieseldudes.com
Sales: 1-888-830-2588
Last updated: June 15, 2026
SMS Terms & Conditions
These SMS Terms & Conditions ("SMS Terms") govern the use of text messaging services provided by The Diesel Dudes, a brand operated by Kaizen Blueprint LLC ("we", "us", or "our"). SMS messages are sent from our 10DLC sending number +1 (302) 305-4404. By replying YES to our confirmation SMS, you provide binding written opt-in to receive transactional messages from The Diesel Dudes and agree to these SMS Terms.
Program Description
The Diesel Dudes SMS program is a strictly transactional messaging service used to deliver order-related information to existing customers. Binding opt-in is provided in writing by replying YES to a confirmation SMS sent from +1 (302) 305-4404. A verbal pre-disclosure during an inbound customer-initiated support call precedes the YES reply. We do not collect SMS consent through any web form, checkout box, paper form, mobile QR code, or any offline channel other than the inbound-call-plus-YES-reply flow described below.
SMS Sending Number and Consent Lines
SMS messages are sent from +1 (302) 305-4404. The verbal pre-disclosure that precedes the YES reply takes place on an inbound call placed by the customer to either of our published consent lines:
-
+1 (302) 305-4404 — primary SMS program consent line (same number that sends SMS).
How to Opt In (Written Opt-In via YES Reply, Preceded by Inbound Call Pre-Disclosure)
Binding opt-in to our SMS program is provided in writing by replying YES to a confirmation SMS sent from +1 (302) 305-4404. A verbal pre-disclosure during an inbound customer-initiated phone call precedes the YES reply. The flow:
Step 1 — Verbal pre-disclosure on inbound call. You initiate a call to one of our published consent lines (+1 (302) 305-4404. After our support agent helps with your order, if a tracking link or install link is relevant, the agent reads this verbatim disclosure:
"I can text that to you from The Diesel Dudes. Message frequency varies based on your requests. Message and data rates may apply. After I send a confirmation, just reply YES and you'll get the link. You can also reply STOP to opt out or HELP for help at any time. Sound good?"
You must verbally acknowledge before any SMS is sent. If you decline, hesitate, or say no, no SMS is sent and no opt-in occurs.
Step 2 — Binding written opt-in via YES reply. Following verbal acknowledgment, we send ONE confirmation SMS from +1 (302) 305-4404:
"The Diesel Dudes: Reply YES to confirm and receive your [tracking/install] link. Msg frequency varies. Msg & data rates may apply. Reply STOP to opt out, HELP for help."
The asset SMS (the actual tracking or install link) is sent only after you reply YES to the confirmation message. The written YES reply is the binding opt-in event of record. If you do not reply YES, no further messages are sent and no opt-in has occurred. This written reply creates an auditable carrier-side opt-in record.
Your mobile number is captured from the inbound caller ID only — we do not ask you to provide a number, and we do not collect numbers from any other source for this program.
Types of Messages
Only three message types are ever sent under this program:
-
A YES-reply confirmation message (the binding opt-in step described above).
-
A shipment tracking link for your own order, delivered via USPS, UPS, FedEx, DHL, or OnTrac.
-
A product installation instruction link (PDF guide, video walkthrough, or help-center article) for a diesel performance product you have purchased and verbally requested help with.
SMS messages from The Diesel Dudes are transactional only. We do not send marketing, promotional, advertising, recurring, or third-party messages via SMS.
Message Frequency
Message frequency varies based on your support requests. You will only receive an SMS when you reply YES to a confirmation message preceded by an inbound support call. Typical interactions result in one confirmation message plus one asset message per support call.
Cost
Message and data rates may apply. These rates are set by your mobile carrier and are not controlled by The Diesel Dudes. Contact your mobile carrier for details on your messaging plan.
How to Opt Out
You can opt out of SMS messages at any time by replying STOP, END, QUIT, CANCEL, UNSUBSCRIBE, or STOPALL to any message you receive from +1 (302) 305-4404. After replying with an opt-out keyword, you will receive a confirmation message and will not receive further SMS messages from The Diesel Dudes unless you complete the inbound-call-plus-YES-reply opt-in flow again in the future.
How to Get Help
For help with our SMS program, reply HELP or INFO to any message you receive from +1 (302) 305-4404, or contact our support team at support@thedieseldudes.com
We do not sell, rent, lease, or share your phone number or SMS opt-in data with third parties, business partners, marketing partners, or affiliates for marketing or promotional purposes under any circumstances. SMS opt-in data is used solely for delivering the transactional messages you requested.
For complete details on how we collect, use, and protect your personal information, see our Privacy Policy.
Supported Carriers
Our SMS program is supported on major US mobile carriers, including AT&T, T-Mobile, Verizon, US Cellular, Boost Mobile, Cricket Wireless, MetroPCS, and Virgin Mobile. Carriers are not liable for delayed or undelivered messages.
Changes to These SMS Terms
We may update these SMS Terms from time to time. The "Last updated" date at the top of this page indicates when the SMS Terms were most recently revised. Continued use of our SMS program after changes are posted constitutes your acceptance of the updated SMS Terms.
Contact
If you have questions about these SMS Terms, please contact us:
Email: support@thedieseldudes.com
SMS Program Consent Line: +1 (302) 305-4404
Sales Phone: 1-888-830-2588 (Mon–Fri 10 AM–6:30 PM Eastern)
Mailing Address:
Kaizen Blueprint LLC dba The Diesel Dudes
8 The Green, Suite A
Dover, DE 19901
United States
For our full Privacy Policy: https://thedieseldudes.com/pages/privacy-policy
For our Terms of Service: https://thedieseldudes.com/policies/terms-of-service
